SEMES AMERICA INC., located in Austin, TX, is currently looking for motivated professional staff to support our field technical services in our CLEAN and ETCH department. SEMES AMERICA is the leading semiconductor equipment solution provider and delivers highly advanced semiconductor tools and technical solutions for our semiconductor manufacturing customers in the U.S. including Samsung Austin Semiconductor and Global Foundries.

Position Title: Field Service Engineer / Entry Level Field Service Technician (ETCH)

Job Location: Austin, TX
Main Job Duties:

• Interpret semiconductor equipment maintenance manuals, procedures, schematics and wiring diagrams, and apply in technical support.


• Responsible for field service and maintenance of SEMES semiconductor equipment, utilizing professional knowledge in electronics, various test instruments and tools.


• Analyze customers’ feedbacks and service requests and proactively provide high quality field services to achieve high level of customer satisfaction.


• Analyze operational data from customer and SEMES semiconductor equipment installed in customer’s semiconductor manufacturing fab. To improve equipment efficiency, trouble shooting and optimization.


• Provide technical trainings to customers’ engineering and technical staff for proper operation and maintenance of SEMES’ semiconductor equipment.


• Prepare various tech support performance and progress status reports.


• Perform other related duties as assigned.


• Must be able to lift 35 pounds and climb steep stairs. This job may require working overtime and/or weekend work schedule.

Requirement:

• Associate or Bachelor’s Degree in Engineering. Alternatively, 3 years of experience in the offered position.


• Work experience in the semiconductor industry is preferred.


• Applicants must be eligible to work in the U.S.


• Must be bilingual (Proficient/Fluent in Korean and English)

Benefits:
1) Health (w/ global care), Dental, Vision and life Insurance

2) 401K (matching up to 6% of employee’s contributions after 3month of working)

3) PTO

Salary:

Discussed upon Interview

Job Type:

Full-time

Location:

13400 Immanuel Rd Ste #1A, Pflugerville TX78660 / Office 512-251-3188

* Please send your resume : sm8212.lee@semes.com    and    y.chow@semes.com