LSP USA CUSTOMER SERVICE ENGINEER 채용 안내
Author
KSA학생회
Date
2025-07-25 10:19
Views
125
Job Title: Customer Service Engineer
Location: OH, TN, MI, CHI, GA
Job Type: Full-Time
Company Overview
We specialize in developing advanced automation systems for electric vehicle (EV) battery manufacturing. With expertise in mechanical, optical, electrical, and IT engineering, we design and implement reliable and efficient factory automation solutions from concept to monitoring. Our clients include global leaders such as Tesla, GM, and LG Energy Solution. We currently support Ultium Cells, a joint venture between GM and LG Energy Solution, by installing, maintaining, and operating automation systems for their battery production facilities. Our team values creativity, initiative, and a commitment to excellence in delivering top-tier services and solutions.
Position Overview: Vision Customer Service Engineer
As a Vision Customer Service Engineer, you will play a key role in ensuring stability, accuracy, and efficiency of vision inspection equipment used in automated battery production systems. You will handle troubleshooting equipment, verify inspection accuracy, and optimize defect detection capabilities.
Job Responsibilities:
2. Inspection Accuracy Verification
3. Defect Detection Optimization
Qualifications
Benefits
Location: OH, TN, MI, CHI, GA
Job Type: Full-Time
Company Overview
We specialize in developing advanced automation systems for electric vehicle (EV) battery manufacturing. With expertise in mechanical, optical, electrical, and IT engineering, we design and implement reliable and efficient factory automation solutions from concept to monitoring. Our clients include global leaders such as Tesla, GM, and LG Energy Solution. We currently support Ultium Cells, a joint venture between GM and LG Energy Solution, by installing, maintaining, and operating automation systems for their battery production facilities. Our team values creativity, initiative, and a commitment to excellence in delivering top-tier services and solutions.
Position Overview: Vision Customer Service Engineer
As a Vision Customer Service Engineer, you will play a key role in ensuring stability, accuracy, and efficiency of vision inspection equipment used in automated battery production systems. You will handle troubleshooting equipment, verify inspection accuracy, and optimize defect detection capabilities.
Job Responsibilities:
- Vision Equipment Troubleshooting
- Analyze and resolve equipment issues involving vision systems
- Monitor equipment to detect anomalies in real-time
- Identify root causes based on experience and data
- Share findings and resolution methods with relevant teams (UC, OEM, etc.)
2. Inspection Accuracy Verification
- Confirm that the vision system accurately detects each defect type
- Evaluate missed detections or misclassifications
- Understand the classification logic and ensure system alignment with production needs
3. Defect Detection Optimization
- Adjust parameters and conditions in response to material or process changes
- Measure and analyze daily detection performance data
- Implement preemptive actions to prevent quality issues
Qualifications
- Degree in Engineering or related field, or equivalent work experience
- Experience with vision inspection systems, automation equipment, or factory operations preferred
- Strong analytical and problem-solving skills
- Effective communication and teamwork abilities
- English proficiency required; Korean proficiency is a plus
- Willingness to travel and work on-site as needed
Benefits
- Insurance coverage (Medical, Vision, Dental)
- 401(k) retirement plan
- Provided meals during work hours
- Visa sponsorship opportunities (OPT, H-1B, TN, etc.)
- Additional benefits to be discussed upon hiring
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