Technical Marketing (TM)/Field Application Engineer (FAE)

About us:
For over 70 years, Samsung has been dedicated to making a better world through diverse businesses
that today span advanced technology, semiconductors, skyscraper and plant construction,
petrochemicals, fashion, medicine, finance, and more. Through innovative, reliable products and
services; talented people; a responsible approach to business and global citizenship; collaboration with
our partners and customers, Samsung is taking the world in imaginative new directions. For more
information on Samsung, refer to www.samsung.com.
Samsung SDI is a leading supplier of lithium-ion batteries for electronic, industrial and utility applications
including mobile phones, notebook personal computers, uninterrupted power supplies, and energy
storage.  For more information on Samsung SDI, refer to http://www.samsungsdi.com/.
Purpose:
This position is responsible for the day to day engineering technical sales activities with new and existing
customers. The position (i) supports sales and business development from a technical standpoint to ensure
customers satisfaction and recurring orders; provides after-sales support and maintenance to customers; present
and demonstrate solutions to customers and be able to show deep technical knowledge; develop relationships
across organizations (ii) Battery and material level test and analysis for advanced materials and a new type of
batteries; Market and R&D trend/status research in battery industry and academia; (iii) Teardown and non-
destructible analysis for all battery product from Samsung (iiii) Coordinate all above technical responsibilities in
close collaboration and support from the Korean Center of Excellence.
Responsibilities:
 Build close relationships across customers’ organizations including senior technical management and
provide product recommendations.
 Manage customer projects to completion.
 Influence customer products/system requirements around SDI’s most pertinent offering by developing
strong value propositions tailored to the customer.
 Coordinate with business teams in distributed locations with particular emphasis on headquarter based
technical and commercial teams in Korea.
 Support the development of responsive proposals and actively participate in negotiating winning
contracts by providing technical expertise.
 Analyze and provide solutions to pre/post-sale engineering/technical problems.
 Work closely with the sales team to provide technical support to customers and peers (pre and post-sale).
 R&D status and market research in terms of advanced battery materials, battery types and applications.
 Support the marketing team for aspects of technical insights and reviews.
 Experimental battery fabrication and test and analysis to verify the performance of battery materials.
 Collaborate with HQ in Korea to ensure customer satisfaction and timely resolution of issues.
 Follow up for building up and maintenance of test equipment/facility.
 Perform other duties as related to the job function as required.
 Some travel required (10-30%).

 

Desired Skills and Qualifications:
 Ph.D. in Chemical Engineering or Chemical science or Electrochemical science or Material science or Material
engineering or Energy engineering or Energy science with 8+ years of lithium-ion battery-related experience.
Postdoctoral research experience preferred.
 Demonstrated ability to work in a fast-paced, fluid and high growth environment.
 Strong organizational and multi-tasking skills, with a high level of creativity within uncompromised integrity
 Self-starter mentality with strong technical, analytic and problem-solving skills
 Demonstrated focus on quality and customer service
 Must have excellent written and verbal communications skills
 Must have unrestricted authorization to work in the United States
 Must be willing to comply with pre-employment screening, including but not limited to, drug testing,
reference verification and background check.
 Proficient in Korean and English speaking preferred.

Computer Skills:
Full proficiency in MS Office, statistical programs expertise, Lab equipment operating program expertise
Position type:
Full-time
Location:
Auburn Hills, MI