Applied Materials / GCC (Global Customer Contact)

Order Management

별도 주요 조건사항:

•  영주권, 시민권자 지원가능


• 1st shift – 4:00am ~ 1:00pm


• 2nd shift : 10:00am ~ 7:00pm (시간 조정 가능)

Description

Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills. Builds knowledge of the company, processes and customers. Solves a range of straightforward problems. Analyzes possible solutions using standard procedures. Receives a moderate level of guidance and direction.

Key Responsibilities

1. Create under limited supervision quotations/opportunities in ERP system and provide to customer. Dealing with limited volume

2. Create under limited supervision and maintain accurate Sales Orders in ERP

3. Escalate and follow up on customer requirements not being met

4. Handle customer inquires via phone, e-mail, and fax

5. Generate reports & track orders, opportunities, booking and shipment

6. Develop understanding of customer requirements and relationship with customers

7. Develop basic knowledge of AMAT products

8. Fluent in both Korea and English

9. Proficient in typing both Korean and English

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Qualifications

Education

• Non-Degree Program (inactive)

• 1 - 2 Years of Experience

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Please Contact Us J

Grace Cho (조혜원)

Cell: 512-565-6813

Email: Grace_Cho@contractor.amat.com

Address: 9700 E Highway 290, Austin, TX 78724